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Our Commitment to Privacy

Touchbase, Inc. values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Touchbase, Inc. customer service by sending us e-mail, customerservice@touchbaseusa.com

Touchbase Privacy Policy
  • What information is collected and stored?
  • How do we use your information?
  • Do we share your information with Third Parties?
  • What Happens When I Link To or From Another Web Site?
  • Is Information Collected From Children?
  • What Steps Are Taken To Keep Personal Information Secure?
  • How we inform you about changes regarding this Privacy Policy?
  • Yahoo! Store Privacy Policy
  • What information is collected and stored?

    Touchbase collects information voluntarily provided from our customers through our websites, telephone and any other points of personal data gathering. We collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about sales, special offers, and new site features, unless you have opted not to receive promotional communications in connection with this Web Site. We do not require personal information to obtain general access to any of our websites. The information collected is used to improve our services to you and to better serve your buying needs.

    We collect and store certain other information automatically whenever you interact with this Web Site. For example, we collect your IP address, browser information and reference sit domain name every time you visit this Web Site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web Site and to provide our customers with a fulfilling shopping experience.

    Like many Web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on this Web Site.

    We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

    How do we use your information?

    When you place an order on touchbaseusa.com, we use your information to process and fill your order. We may send you an email to confirm or to update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions about your order. The information collected from you on our websites provides Touchbase with valuable information about your interactions with our brands, assists us with the development of new products and services, and helps us evaluate what types of information might be of interest to you. By using information in this manner, we can ensure that we will continue to offer you the best experience possible. Please note that any information you submit implies consent for use of the information in accordance with this Privacy Policy.

    After you register with us, with your permission, we may occasionally send you information or promotional materials on products and services offered by Touchbase.

    Do we share your information with Third Parties?

    We do not share with others any personal information that you provide to us through our websites, except with your consent or as described in this Privacy Policy.

    We may share your information with our trusted affiliates and with our service providers who, in turn, may share your information with their service providers. These third parties provide specific services and administer activities offered at our websites; for example, website, call and email center operation; payment processing and authorization; fraud protection and credit risk reduction; order fulfillment and shipping’ website evaluation; and data analysis and cleansing. These third parties are not authorized to discuss, disclose or make any use of your personal information except as necessary to provide such services.

    Now and then, we may also use third parties to help us collect and aggregate site guest and customer information. We may share this aggregated, non-personally identifiable information (such as age, clickstream visit, and product interests) with existing and prospective business partners and advertisers. None of the aggregate information will contain any information that identifies you individually.

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Touchbase, wholly owned companies. It also does not include website hosting partners and other parties who assist us in operating our website, conduction Touchbase business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety.

    What Happens When I Link To or From Another Web Site?

    Touchbase websites may contain links to other websites. We recommend that you check the specific privacy policy of any site before providing any personal information.

    Is Information Collected From Children?

    This website is not collected towards children. We do not knowingly collect personal information form individuals under 13.

    What Steps Are Taken To Keep Personal Information Secure?

    We use the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address should change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through an insecure connection. While no method is completely impenetrable, SSL is the state-of-the-art encryption technology used in e-commerce today. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot entirely ensure or warrant the security of any information you transmit to us.

    If you place an order through this Web Site, you will have the option to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact our Customer Service Department by email at customerservice@touchbaseusa.com or by phone at 650-802-8312.

    How we inform you about changes regarding this Privacy Policy?

    We reserve the right to modify this Privacy Policy at any time. If we modify this Privacy Policy, we will post the revised Privacy Policy on this website. We also may post a notice on this website or send an email describing the changes. You should check this website regularly to see if any recent changes to this Privacy Policy have occurred.

    Consent

    By using our website, you’re agreeing to let us collect and use your non-personal information as we describe in this Privacy Policy. By providing personal information to us through our website or through our customer service department in connection with our website, you’re agreeing to let us collect and use your personal information as we describe in this Privacy Policy.

    If we change our policies, we will post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it. Privacy Policy last updated April 28, 2006.

    Yahoo! Privacy Policy



    This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.


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